Over three decades, across landmark BBC series and chart-topping podcasts, Louis has mastered the art of empathy, engagement, and uncovering genuine loyalty.
What to expect
An unmissable stage line-up: featuring Louis Theroux in conversation, alongside sharp perspectives on AI and the state of customer loyalty with Max Byloff, CEO of Comarch Loyalty, and John Pedini, Principal Analyst at Forrester.
Launch of the next leap of Loyalty AI.
Revealed in the room on 20 January
The Executive Social: live band and immersive moments illuminated by the London skyline.
